Solutions

EV O&M Service

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Delivering maximum uptime.

Green Water and Power (GWP) understands that a reliable electric vehicle (EV) charging infrastructure is essential for your operations. Our Operations and Maintenance (O&M) service plan is specifically designed to ensure that all GWP-installed EV charging stations operate at peak performance and deliver maximum uptime.

Our dedicated O&M team consists of experienced professionals who are passionate about keeping your EV charging solutions running smoothly. We provide comprehensive monitoring, proactive maintenance, and timely support, ensuring that your charging stations are always ready when you need them.

Monitoring
  • Comprehensive remote monitoring for smooth operations
  • Expert management of backend software for hassle-free operation
  • Immediate email alerts for notification of any issues
Maintenance
  • Maintenance of transformers and panel boards
  • Visual inspection of EV charging system and equipment for damage or needed repairs
  • Efficient replacement of EV chargers under manufacturer warranty
  • Skilled labor for out-of-warranty equipment and user negligence-related damages
  • Regular testing of EV chargers to meet government agency requirements
Service
  • Bi-annual analysis and integration of electric rates into software for cost management
  • Networking support for charger communication reconfiguration due to Internet access changes
  • Troubleshooting for new EV users
  • Dedicated accounting services, including resolving false credit card claims
  • Online ticket submission and maintenance progress tracking for O&M team
  • File warranty claims on your behalf with original equipment manufacturers in accordance with NFPA70B

Your partner in electrification, every step of the way.